The Norfolk Lodge Hotel Saint Helier Swimming Pool photoThe Norfolk Lodge Hotel Saint Helier Exterior photoThe Norfolk Lodge Hotel Saint Helier Exterior photo
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From149US$ /night
Check-in
30Apr2026Select date
Check-out
01May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Rouge Bouillon, Saint Helier, Jersey, JE2 3ZB
-
Close to the harbour
Great
8.2
8.2
/10
5.0
4.1
/5

Rooms & Amenities

The Norfolk Lodge Hotel offers 90 traditional rooms, each with a flat-screen Freeview TV, tea/coffee making facilities, and free Wi-Fi. Private bathrooms include a shower or bathtub, complimentary toiletries, and a hairdryer. Family rooms feature bunk beds, and some rooms are located in an annex 10 meters from the main building. All rooms have high-quality bedding and heating.

Dining Options

Breakfast is served until 10:00 AM, with a buffet offering cereals, pastries, yogurt, fruit, and hot dishes. The bar lounge serves an all-day menu of freshly prepared food, including light bites. Live entertainment and dancing are available from May to September.

Leisure & Entertainment

The hotel features an indoor swimming pool, a children's splash pool, and a mini-gym. A first-floor sun terrace provides outdoor seating, and evening entertainment runs seasonally. A purpose-built playroom is available for young children.

Location & Transport

The Norfolk Lodge Hotel occupies a landmark site in St Helier, a 20-minute walk from the town center and Jersey's waterfront. Nearby attractions include 16 New Street (0.5 km), the Maritime Museum (1.5 km), and Liberation Square (1 km). Free on-site parking is available for 50 cars, and the hotel offers airport transfers.

Services & Facilities

A 24-hour front desk provides luggage storage and check-out services. Complimentary Wi-Fi is available in public areas, along with a TV lounge and tour assistance. Dry cleaning and laundry services are offered, and the hotel has lift access for convenience.

“The Norfolk Lodge evokes a sense of established family hospitality, a place where generations have gathered. Its indoor pool complex and sun terrace are genuine assets, creating spaces for relaxation and connection. While it may show some signs of age, the hotel's enduring charm and convenient location near Saint Helier's attractions make it a worthwhile option for a relaxed stay.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Double or Twin Room
2 persons
195 sq. feet 
1 King-size bed
Shower
Heating
Family Room
2 persons
260 sq. feet 
1 Double bed
Shower
Heating
Double Room
2 persons
130 sq. feet 
1 Double bed
Shower
Heating
Single Room
2 persons
165 sq. feet 
1 Single bed
Shower
Heating
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Availability and pricing for your selected dates

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Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Shallow end

Room features

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At The Norfolk Lodge Hotel, dining delights await with a charming restaurant featuring an international buffet and a cozy bar lounge for light bites. Whether starting the day with a hearty breakfast or enjoying an evening meal, guests can indulge in wholesome flavors catered to various dietary preferences in a family-friendly setting.
The Norfolk Lodge Hotel Saint Helier Restaurant photo
The Norfolk Lodge Hotel Saint Helier Restaurant photo
The Norfolk Lodge Hotel Saint Helier Restaurant photo

Restaurant #1

International buffet with family-friendly options
Ambiance
A warm, traditional atmosphere perfect for family gatherings and casual dining.
Key Offerings
A buffet offering an array of hot and cold breakfast options, a selection of served starters and desserts, along with vegetarian, gluten-free, and dairy-free dishes.
Reservation
Not required
Open for breakfast from 08:00 - 10:00 and dinner from 18:30 - 20:30, daily.

Bar Lounge

Light bites and casual fare
Ambiance
Relaxed lounge setting, ideal for enjoying a drink or snack while unwinding after a day's adventures.
Key Offerings
A light bites menu featuring freshly prepared small plates, available throughout the day.
Reservation
Not needed
Hours vary.

The Norfolk Lodge Hotel Location

Rouge Bouillon, Saint Helier, Jersey, JE2 3ZB
Map view
Rouge Bouillon, Saint Helier, Jersey, JE2 3ZB
Nearby
Museum
16 New Street
1300 ft
Mont Les Vaux
The Shell Garden Jersey
1300 ft
Restaurants
Hectors Fish & Chip Restaurant
3200 ft
1 Dumaresq Street
The Parade Cafe
2500 ft
17 The Parade
Moo
2800 ft
47 New Street
The Daily Grind
2900 ft
41 New Street On the corner of the road junction
Henleys Tea room
1800 ft
16 York Street
Bean Around The World
3400 ft
73 Halkett Place St Helier
The Lounge for Macmillan Jersey
3100 ft
26 Burrard Street
Natalies Cafe
3500 ft
Jersey Central Market Beresford Street/Halkett Place
Y Not Cafe
3500 ft
12 Waterloo Street
Explore Saint Helier
Explore Jersey
Top Attractions
Activities
Dining
Entertainment
Jersey Museum & Art Gallery
Jersey Museum & Art Gallery
17 minutes' walk
Jersey's history and art come alive here, with exhibitions spanning centuries and unique guided tours available.
Elizabeth Castle
Elizabeth Castle
25 minutes' walk
Historic island fortress with stunning views; accessible via a short boat ride; offers guided tours and free admission on select days.
Steam Clock
Steam Clock
16 minutes' walk
A unique landmark that grooms water and steam mechanics; a perfect photo opportunity in the heart of St. Helier.
Liberation Square
Liberation Square
17 minutes' walk
Public square commemorating the island's liberation; features impressive sculptures and a vibrant atmosphere for gatherings.
St Aubin's Beach Watersports
12 minutes' walk
Thrilling watersports including kayaking and paddleboarding; rentals available for an exhilarating day on the water.
Les Jardins de la Mer
12 minutes' walk
Serene gardens ideal for relaxation; enjoy a peaceful stroll amidst beautiful blooms and art installations.
Henleys Tea Room
7 minutes' walk
Charming tearoom known for fresh pastries and traditional afternoon tea; cozy ambiance perfect for leisurely meals.
Hectors Fish & Chip Restaurant
Hectors Fish & Chip Restaurant
12 minutes' walk
Classic British fish and chips; casual atmosphere with signature dishes made from locally sourced ingredients.
Jersey Arts Centre
Jersey Arts Centre
10 minutes' walk
Cultural hub showcasing theater, art exhibitions, and workshops for all ages; hosts regular events and art festivals.
The Royal Jersey Showground
15 minutes' drive
Popular venue for live music and events; check the schedule for family-friendly shows and performances.
Tips on navigating the city
City Centre
Saint Helier17 min  ·  4600 ft
Airports
Jersey (jer)13 min  ·  5.2 mi
Guernsey (gci)90 min  ·  36.9 mi
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Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Norfolk Lodge serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
105

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests frequently highlight the Norfolk Lodge Hotel's well-equipped, generously sized rooms, some noting the convenience of having hot drink facilities and ample storage space. The indoor pool is a recurring favorite. While most found the dining experience to be excellent with plentiful choices, a few guests mentioned that the television in their room was a bit small and awkwardly positioned.
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Review score
Based on 181 verified reviews
8.6/10
Great
87%
Recommend
Free Wi-Fi
9.3/10
Staff
9.0/10
Paid Wi-Fi
6.2/10
Location
7.7/10
Pros
Excellent staff
Comfortable rooms
Good breakfast
Cons
Uncomfortable bed
Guest reviews
based on 181 reviews
8.6/10
based on 710 reviews
4/5
based on 173 reviews
8.2/10
Christina from Germany
Couple
Double Room
4 nights in August 2025
|
Reviewed:August 20, 2025
9.0/10

A Cheerful Stay!

genuinely kind staffwide selectionrelaxing atmosphere
The staff were genuinely kind and helpful. They were always available to assist. The breakfast offered a wide selection. I found the cleanliness perfect throughout the hotel, including the rooms and common areas. I enjoyed the pool and its relaxing atmosphere.
The room decor felt a bit dated.
Dining
9/10
The breakfast included a satisfying buffet. The staff served coffee and tea, very nice. I particularly enjoyed the smoked mackerel, the confit duck, and the waffle with forest fruits. The meals were delicious and well-prepared.
Service
10/10
They maintained a high standard of service during meal times. Staff topped up the tea, coffee, and biscuits in the room every day. The service was excellent and friendly
Rooms
8/10
My room included a large bed with clean bedding plus plenty of storage. I found a large dressing table, bedside cupboards and a wardrobe. The room was meticulously cleaned. The hot drink facilities were well-stocked, also bathroom products were provided.
Location
9/10
The location had good access to the bus station providing regular services around the island. It was easy to travel to various attractions. It was a convenient spot. I found it simple to navigate the area.
Facilities
9/10
The hotel featured an indoor pool, this was a bonus. There was also evening entertainment. I enjoyed the autumn leaves show and quiz night. There was free parking available with good capacity. It was very convenient.
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FAQs
About The Norfolk Lodge Hotel
What is the policy for arriving and departing at The Norfolk Lodge Hotel?
Check-in is from 14:00 and check-out is by 10:00.
What are the parking options at The Norfolk Lodge Hotel?
The hotel offers free on-site parking for approximately 50 cars.
What are the swimming pool facilities at The Norfolk Lodge Hotel?
Guests can enjoy a heated indoor swimming pool and a children's splash pool.
What dining options are available at The Norfolk Lodge Hotel?
The hotel features an on-site restaurant offering a buffet breakfast and all-day menu of freshly prepared food.
How far is The Norfolk Lodge Hotel from Jersey's waterfront?
The hotel is approximately 2 km from Jersey's waterfront.
What notable attractions are located near The Norfolk Lodge Hotel?
Nearby attractions include the St Helier town center (2 km), Jersey Opera House (2 km), and Elizabeth Castle (3 km).
What amenities are included in the rooms at The Norfolk Lodge Hotel?
Rooms include free Wi-Fi, a flat-screen Freeview TV, and tea/coffee making facilities.
Are there any fitness facilities available at The Norfolk Lodge Hotel?
The property features a fitness center for guests wishing to maintain their exercise routine.
Does The Norfolk Lodge Hotel provide any evening entertainment?
The hotel offers regular live entertainment and dancing during the season.
Is there a children's play area at The Norfolk Lodge Hotel?
The hotel has a purpose-built playroom for young children.
What types of services are available at The Norfolk Lodge Hotel?
The hotel provides a 24-hour reception, luggage storage, and tour/ticket assistance.
What restaurants can guests find within walking distance of The Norfolk Lodge Hotel?
Nearby dining options include OH Cafebar (0.5 km), Barros' Tropical Bistro (0.5 km), and Bollywood Bytes Restaurant (0.5 km).

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30Apr2026Select date
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Rooms and Guests2 Guests, 1 Room